What type of information do we collect?

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why do we collect such personal information?

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We collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, use, share and disclose site visitors' personal information?

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do we communicate with your site visitors?

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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t's important to note that third-party services, such as Google Analytics, facebook, Instagram, twitter or other applications offered through the Wix App Market, place cookies or utilize other tracking technologies through Wix´s services, These organisations have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.​

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Click here to view which cookies are stored on your site visitors' computer.

 

When you first arrive on our site you can now select which cookies are used to help improve your use experience.

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Essential Cookies - These cookies enable core functionality such as security, verification of identity and network management. These cookies can’t be disabled

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Marketing Cookies - These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests. Choose to enable or disable.

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Functional Cookies - These cookies collect data to remember choices users make to improve and give a more personalised experience. Choose to enable or disable.

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Analytics Cookies - These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics. Choose to enable or disable.

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How can you visitors withdraw your consent?

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If you don’t want us to process your data anymore, please contact us at brett-davis1@sky.com or send us mail to: Macsen Limited, Uplands Business Centre, Bernard Street, Swansea SA2 0HT Company Registration No - 12317968

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Privacy policy updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Our contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at brett-davis1@sky.com or send us mail to: Macsen Limited, Uplands Business Centre, Bernard Street, Swansea SA2 0HT Company Registration No - 12317968​